smartQED is a Silicon Valley startup that provides an intelligent workbench to help IT & DevOps teams solve problems faster. The unique benefit of the workbench is efficient collaborative investigations through self-learning visual tools for systematic Cause Analysis, making it easy for teams to jointly resolve problems. Additionally, smartQED provides an AI-powered recommendation engine that suggests likely causes & solutions through analyzing prior solved cases and information from private & public knowledge bases.
smartQED significantly lowers the time to resolve complex issues, reduces outages & revenue loss, and greatly increases the productivity of IT Support & Operations teams. Currently, smartQED is engaged in a pilot with a global telecommunications provider and has completed a Beta release of its product.